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Why join ByTowns?
  • Save businesses you like.
  • Leave reviews and help your local community.
  • Claim or manage local businesses.
  • Your information is private and is not sold.

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Why join ByTowns?
  • Save businesses you like.
  • Leave reviews and help your local community.
  • Claim or manage local businesses.
  • Your information is private and is not sold.
Refunds

Refund policy

This policy explains how refunds may work for paid ByTowns features, including premium business subscriptions.

Cancel anytime Cancellation stops future billing.
Review required Refund requests are reviewed case by case.
Keep receipts Payment details help support resolve issues faster.
Policy details

Refund policy

Last updated: June 29, 2026
01

Subscription fees

Subscription fees are generally billed for the selected billing period and are generally non-refundable once the billing period has started, unless required by law or approved by ByTowns support.

02

Duplicate or incorrect charges

If you believe you were charged twice or incorrectly, contact support with the account email, business name, date and payment details.

03

Cancellations

Canceling a subscription stops future renewals. Access to paid features may remain active until the end of the current billing period.

04

Service issues

If a paid feature is unavailable because of a platform issue, ByTowns may review the case and decide whether a credit, extension or refund is appropriate.

These pages are part of the ByTowns public information center and may be updated as the platform grows, new features launch or legal requirements change.